Candle Warmer Lamps Champagne Gold

Koopower Candle Warmer Lamps: Most Popular FAQs

1. What is a Koopower Candle Warmer Lamp?

A Koopower Candle Warmer Lamp is a device designed to gently heat and melt candles from the top down, releasing fragrance without the need for an open flame. It is safer and more efficient than traditional candle burning.

2. How does a candle warmer lamp work?

The lamp uses a halogen bulb to produce heat that melts the candle wax from the top. This method allows the candle to release its scent more quickly and evenly without producing soot or smoke.

3. Is it safe to leave the candle warmer lamp on for extended periods?

Yes, Koopower Candle Warmer Lamps are designed with safety in mind. They typically include features like automatic shut-off timers to prevent overheating and potential hazards.

4. Can I use any type of candle with the Koopower Candle Warmer Lamp?

Yes, most types of candles can be used with the candle warmer lamp, including jar candles and pillar candles. However, it is important to ensure that the candle fits securely under the warming lamp.

5. How do I adjust the brightness or heat level of the lamp?

Koopower Candle Warmer Lamps come with dimmable settings that allow you to adjust the brightness and heat level. This helps control the rate at which the candle melts and the intensity of the fragrance.

6. Will the candle last longer using a candle warmer lamp compared to burning it traditionally?

Yes, using a candle warmer lamp can extend the life of your candle. Since the wax is melted more evenly and efficiently, you can enjoy the fragrance longer without wasting any wax.

7. How do I clean the candle warmer lamp?

Cleaning the lamp is simple. Ensure it is unplugged and cooled down before wiping it with a damp cloth. For the warming plate, use a soft cloth or sponge to remove any wax residue.

8. Are replacement bulbs readily available?

Yes, replacement bulbs for Koopower Candle Warmer Lamps are available and can usually be purchased from the same retailer or online.

9. Can I use the lamp for other purposes, like warming wax melts?

Yes, the Koopower Candle Warmer Melter can also be used to melt wax melts, providing a versatile option for home fragrance without the need for an open flame.

10. Where can I buy a Koopower Candle Warmer Lamp?

Koopower Candle Warmer Lamps are available for purchase online through Koopower official website

KooPower provides a straightforward warranty that is processed in the most hassle-free way possible. 

60-Day Money-Back Guarantee for Any Reason

Undamaged products may be returned for a full refund for any reason within 60 days of the date the item was delivered to the designated shipping address.

Once the returned item arrives back in KooPower’s warehouse for inspection, the refund process will begin. Return Form Here

● Returns must include all accessories
● Items must include original packaging
● For non-quality related warranty claims, buyer is responsible for shipping costs
● For non-quality related warranty claims, KooPower refunds the cost of the product itself
● Returns may be rejected if items do not meet the above requirements

14-Month Warranty for Quality-Related Issues

Extend your warranty by another 6 months by registering your products here

KooPower’s limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase. 

For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available, otherwise a new item will be sent.

In situations where a replacement is not an available or preferred option, KooPower will offer a partial refund according to the usage time of the device.

Shipping costs must be covered by buyer in the following situations:
● Returning products for any reason other than a proven defect
● Warranty claims on items taken outside the original country of purchase
● Returning items claimed to have defects but found by KooPower quality control to be in working condition
● Returning defective items in international shipping
● Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Not Covered Under Warranty:
● Products without sufficient proof of purchase
● Lost or stolen products
● Items that have expired their warranty period
● Non quality-related issues (after 60 days of purchase)
● Free products
● Repairs through 3rd parties
● Damage from outside sources
● Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
● Purchases from illegitimate resource

For Purchases Made through Other KooPower's Authorized Resellers
Different retailers’ after-sales support policy vary. Please contact them directly for specific guidance on warranty.

Unauthorized reselling of KooPower products is strictly prohibited.